Even though sales has been in the cloud for more than a decade, there is still room for significant improvement in digital selling. Reps are still spending up to 5.5 hours a week on CRM data entry1. Moreover, the average organization estimates that 22% of all its contact data is inaccurate in some way2. This poor data quality directly impacts the bottom line, according to 88% of companies, resulting in a loss of as much as 12% of revenue2.
And external sellers, including resellers and dealers, need help too.
Gartner reports that only 29% of sales organizations are fully optimized and says their sales-force automation processes directly correlate with revenue growth and customer retention3. Some 44% describe themselves as still growing into technology3. They say that the system is used regularly, and the sales organization couldn’t operate without it, but there’s plenty more to be done. Companies say they’re expecting to add advanced analytics/business intelligence platforms (25%), chatbots (22%) and predictive opportunity scoring (19%)3.
Oracle also offers a broader range of industry-specific solutions, and its AI-based predictive forecasting product stands out. Additionally, through integration with Oracle CX Marketing, cold deals can be immediately fed to the marketing tool for automated nurturing and remarketing processes.
At Accelalpha, we believe that CX Sales has the deepest and broadest functionality in the market. It can increase a sales rep’s productivity and effectiveness, slash administrative time and set actionable, motivating quotas–all while making customers’ lives easier.